Eluxis has been delivering successful knowledge‑management solutions to leading technical companies and organizations for more than 25 years.
Learning & development and technical documentation are our areas of expertise within the broader field of knowledge management.
Eluxis has been delivering successful knowledge‑management solutions to leading technical companies and organizations for more than 25 years.
Learning & development and technical documentation are our areas of expertise within the broader field of knowledge management.
Eluxis has been operating in the technical sector for more than 25 years. We support the entire technical value chain: from asset owners to the manufacturing industry, to technical service providers.
Assets are large, complex, and capital‑intensive products, systems, and installations. They must be operated, maintained, and continuously improved. Typical asset owners include industrial companies, the infrastructure and utilities sector, and public organizations such as water authorities.
Eluxis also works for the manufacturing industry, which designs and builds machines and equipment. These machines and devices are developed and often sold through distributors and partners. More and more manufacturers are also providing their own support and services.
In addition, we work for suppliers of technical services and software, such as telecom and internet providers. Their work involves delivering critical services to large groups of customers.
We have noticed that clients in the technical sector often face similar challenges. Some of the questions we regularly help solve include:
What happens when these problems are not properly resolved? Here is what we typically see with clients before they start working with us:
✗ Employees make mistakes due to lack of knowledge
✗ No demonstrable proof of knowledge
✗ Time wasted searching for information
✗ Dissatisfied employees, partners, and customers
✗ A lot of time spent on development and maintenance
✗ High translation costs
✗ Knowledge leaves the company
✗ Critical knowledge not available at the right moment or place
✗ Dissatisfied end users
The core of the problem often lies in insufficient collaboration and alignment. Many companies operate in silos and isolated departments. The different activities within the internal chain (design, production, sales, installation, services) are not well coordinated with each other. And there is often poor alignment with suppliers and customers as well. Knowledge management across the chain is also frequently not properly documented.
The key is an integrated approach. Eluxis treats knowledge management as a multidisciplinary field where training, documentation, knowledge systems (IT) and the knowledge organization work together and are fully embedded in daily operations.
This approach supports every user throughout the entire chain. It avoids duplicate information, duplicate work, and loss of oversight, and ensures that employees and customers receive the support they need.
This integrated and future‑oriented way of working makes Eluxis unique. It enables us to deliver complete solutions across the entire chain for employees, distributors and customers.
To deliver these integrated solutions, Eluxis has a highly skilled and dedicated team of knowledge specialists. The team always works closely together with the client. To stay informed about the latest developments and to remain at the forefront of the field, we have also been working closely with the University of Twente for 25 years.
Would you like to know what we can do for your organization? If you are excited about our story and what we offer, then please get in touch.
"With the new manual, we can support our users much more effectively. Our collaboration with Eluxis has been excellent."
Marcel Smalbil, Animo
"I usually have something to criticize about companies, but I must honestly say that this is not the case with you. Otherwise, I would have mentioned it. Communication runs smoothly, and explanations are always very clear. A pleasant collaboration, one I would love to see with all our business partners."
Nick van Rijt, Skylar
"Throughout the entire development process, Eluxis clearly kept our wishes in mind. The result is a reliable system that fits seamlessly with our daily operations."
Maaike Groenewege, LVNL
"I am extremely pleased with Eluxis’s professionalism and tremendous dedication."
Martijn de Kloe, HHNK
"Eluxis is our partner for all our documentation. We are extremely satisfied with our collaboration with Eluxis."
Wout Holboom, Fancom
"Eluxis is a good addition to our own expertise!"
Koen ter Hofstede, Thales
If you want to learn more about what we have accomplished in more than 25 years of our existence, we happily invite you to read our blog.
Eluxis is delighted to be part of the Demcon Group. Demcon develops high-quality, innovative, and complex systems and products and can also handle the associated production and services in-house. In a society facing major technological and social challenges, Demcon carries out projects that have a positive impact on people and their lives. Demcon works on smart applications for sectors including healthcare, safety, water, energy, manufacturing, and communications. In addition to technological innovation, Demcon is committed to fostering entrepreneurship and investing in talent and education. With Eluxis’s services, Demcon can further alleviate its customers’ burdens and build long-term relationships with them.
