“With the new manual, we can support our users much better. Our collaboration with Eluxis has been excellent.”
— Marcel Smalbil, Animo
All knowledge about your complex systems secured.
We can support you in the following ways
✓ Advice and guidance for documentation
If you want to improve your documentation yourself but need expertise and support, we can help you through a focused advisory and guidance trajectory. You will benefit from our experience, expertise, and best practices in technical documentation. Together, we create a concrete action plan for your documentation. This enables you to develop and improve your documentation quickly and practically, while avoiding unnecessary mistakes.
✓ Creating Documentation
If your organization needs new documentation, we can support you with a complete, end‑to‑end project. We handle everything required to produce high‑quality documentation tailored to your organization. We start by conducting an Information Needs Analysis (INA), based on which we develop the Information Knowledge Stream (IKS) and information product profiles. These form the foundation for creating the documentation.
We also set up the necessary documentation systems, such as a Component Content Management System (CCMS). In addition, we ensure your internal organization is properly prepared and that all involved writers receive the appropriate training. Naturally, we can also help develop a single information product or a specific section of your manual. The division of responsibilities between our team and your organization is determined in consultation.
✓ Keeping Your Documentation Up to Date
We can help you implement both small and major updates to your technical documentation. For example, we can improve your manuals and safety sheets, enhance them with visualisations and animations, or bring them completely up to date. We can also support you in evaluating the quality and effectiveness of your documentation.
We increasingly see that companies want to be relieved of the burden of maintaining their technical documentation. For these clients, we develop all information products and keep them continuously up to date.
Technical documentation by Eluxis
Whether the documentation is for users of your products, for your own employees, or for your distributors, our work spans the entire value chain: from manufacturer to partners to end customers. In our solutions, we integrate information as much as possible based on value‑chain thinking.
"I always have something to comment on when it comes to companies, but I must honestly say that this is not the case with you. Otherwise, I would have mentioned it clearly. Communication is smooth and explanations are always very clear. A great collaboration—one I would love to see with all our business partners."
— Nick van Rijt, Skylar
“With the new structure of the documentation, the quality of the user information has improved significantly. Because users can now install the equipment correctly and activate and use the services without errors, our helpdesk is noticeably less burdened.”
— Massela Post, Caiway
Our solutions
For the customers who use your products, we create user manuals that ensure your product is used safely and successfully. Each manual is tailored to its target audience, which in practice can range from consumers to professional technical users.
The creation process depends on how the client wants the manual to be published. Often this is in print, but not always. Online publication is becoming increasingly popular. Whichever format you choose, we guarantee that the user manual we deliver complies with all relevant laws and regulations.
System description
Maintenance instructions
Keep all your machines properly maintained with the maintenance instructions from Eluxis.
Work instructions
Perform tasks correctly, safely, and efficiently with work instructions from Eluxis.
Installation manual
Install without complications.
User manual
Instructions for consumers, tailored to the user’s level.
User manual
A user guide for professional, technical users, containing all the information needed to use the product to its full potential.
Safety sheets
Clear safety instructions for customers, distributors and your own employees.
Start using knowledge tools
Simplified Technical English Checker
Simplified Technical English (STE) is a controlled form of English that helps you create consistent and easier to read information for an international audience. To make working with STE easier, we have developed an STE-checker tool. You can request free access to the STE-checker tool on the STE-page.
Documentation Checklist
In our day-to-day work, we come across a lot of documentation and informational texts. We often notice that the authors fall into common pitfalls. Therefore, we have created a handy checklist that makes it easy for you to verify whether your documentation meets the best practices of the field.
Successful documentation projects
For inspiration, explore the following documentation projects.
Frequently asked questions
Why should I choose Eluxis?
- Eluxis has an excellent team of educational specialists and more than 25 years of experience with documentation for the technical sector.
- We use state‑of‑the‑art and innovative documentation techniques, ensuring your organization is prepared for the future.
- We work closely with your organization to create the documentation you truly need.
- We make documentation an integrated part of your knowledge management, ensuring all your knowledge and information is well‑organized.
- Our documentation is always tailored specifically to your organization and its requirements.
What happens if you don’t invest time in documentation?
We see that technical companies prefer to focus on developing and producing their products. Documenting them often becomes a low priority. The consequences: customers with many questions and employees who spend a lot of time answering them; employees performing tasks incorrectly or unsafely; and issues related to laws and regulations. In short: dissatisfied customers, dissatisfied employees, and dissatisfied distributors.
We help these companies with high‑quality technical documentation — and can completely take the burden off your hands.
Which documentation tools does Eluxis use?
We publish manuals from any CCMS in PDF, webhelp, or integrated directly into your product. We develop manuals and product brochures beautifully designed in Adobe InDesign, or—if preferred—maintenance‑friendly for the client in Microsoft Word.
Feel free to contact us free of charge and with no obligation; we will be happy to assist you. We will discuss your documentation needs and determine together what the best next steps are.
Start working with knowledge
